Our policy
Refund Policy
This page explains when you can get a refund or a replacement.
1When you get a full refund
You get your full payment back if:
- We could not deliver your account.
- Your account did not work from the day you received it, and we could not fix it.
Please tell us within 24 hours of delivery. - We sent you the wrong product and could not send the right one.
- You cancelled your order before we delivered it.
2If your account stops working during warranty
Each product shows its warranty period on the product page. If your account stops working during this time:
FIRSTWe will send you a replacement account.
IF WE CANNOT REPLACE ITWe will refund you for the warranty days that are left.
Example: a product costs Rs 850 and has 25 days warranty. Your account stops working on day 10, so 15 days are left. If we cannot replace it, we refund Rs 510.
Rs 850 ÷ 25 × 15 = Rs 510
Rs 850 ÷ 25 × 15 = Rs 510
3How to ask for a refund or replacement
Send us a message on WhatsApp with:
Your order details
A screenshot of the problem
We reply from 9 AM to 12 AM, every day.
4How you get your money back
We send the refund to the same method you paid with:
JazzCashEasypaisaBank TransferSadaPay
24 hoursYou receive the refund within 24 hours after we approve it.